The Retail Leadership Lens

Stepping into a new leadership role often feels like being pushed on stage halfway through a play. The house lights are up, everyone’s watching, and they’re all expecting you to know your lines. The pressure is immense. There’s that constant pull between the urge to prove yourself with quick, decisive action and the critical need to avoid alienating the very people whose support you need to succeed.

Hiring a leader is a bit like captaining a ship. You can have the most advanced vessel in the world, equipped with the latest technology, but without a skilled and visionary captain at the helm, you're just drifting aimlessly. You want someone who can navigate turbulent waters, inspire the crew, and ultimately, steer the ship towards its destination. I've seen plenty of retailers hire passengers when they needed a captain. It is time to make a change and hire the best for the

Artificial Intelligence is reshaping retail, making operations smoother, customer experiences more personal, supply chains more efficient.